Privacy Policy

1. Who We Are

Pure Dose Labs ("PureDose Labs", "we", "us", or "our") operates the website puredoselabs.com. We supply lyophilized peptide reference materials for laboratory research use only. Our registered business address is 10012 NW 7th Street, Miami, FL 33172. You can reach us at support@puredoselabs.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account through Clerk authentication.
• Order information: billing name, shipping address, and order details when you place an order.
• Communications: messages you send us via our contact form or email.

We also collect information automatically, including:

• Usage data: pages visited, time spent, browser type, and IP address through server logs and analytics.
• Cookies and pixels: we use the Meta Pixel to measure advertising performance and Google Analytics (when configured) to understand site traffic. These tools may set cookies on your device.

3. How We Use Your Information

• To process and fulfill your orders.
• To create and manage your account and loyalty rewards balance.
• To send transactional emails (order confirmations, shipping updates).
• To respond to your inquiries and provide customer support.
• To measure and improve our advertising and website performance using aggregated analytics.
• To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Payment Processing

Payment card information is processed directly by our payment processor (Stripe). PureDose Labs does not store full card numbers on our servers. Stripe's privacy practices are governed by the Stripe Privacy Policy.

5. Cookies

We use strictly necessary cookies to operate the site (session management) and optional analytics/advertising cookies (Meta Pixel, Google Analytics). You may disable non-essential cookies in your browser settings; this may affect certain site functionality.

6. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting support@puredoselabs.com. We may retain certain records as required by law (e.g., financial records).

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to the personal data we hold about you.
• Correction of inaccurate data.
• Deletion of your data (subject to legal retention requirements).
• Opt-out of sale or sharing of personal information (we do not sell personal data).

To exercise any of these rights, please contact us at support@puredoselabs.com.

8. Children's Privacy

Our site is intended for adult researchers and laboratory professionals. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the site after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: